Beyond total quality management
Bounds, Greg
Beyond total quality management - 817 páginas - Papel
Concepts of custpmer value, cap.5 Cultural change and organizational learning, cap.12 Global competitiveness and the emerging paradigm, cap.1 Management role responsibilities, cap.4 Measuring customer value, cap.7 Organizational culture and para digm shift, cap.3 Organizing to improve systems, cap.8 Strategic linkage of operations through employes involvement, cap.11 Strategic management and the emerging paradigm, cap.6 Tqm and the foundation of the emerging paradigm, cap.2 Variation understanding causes, cap.10 Variation, interpreting its meaning, cap.9
0-07-006678-7
Calidad
Gerencia de la calidad
Normalizacion
658.516 / B685B
Beyond total quality management - 817 páginas - Papel
Concepts of custpmer value, cap.5 Cultural change and organizational learning, cap.12 Global competitiveness and the emerging paradigm, cap.1 Management role responsibilities, cap.4 Measuring customer value, cap.7 Organizational culture and para digm shift, cap.3 Organizing to improve systems, cap.8 Strategic linkage of operations through employes involvement, cap.11 Strategic management and the emerging paradigm, cap.6 Tqm and the foundation of the emerging paradigm, cap.2 Variation understanding causes, cap.10 Variation, interpreting its meaning, cap.9
0-07-006678-7
Calidad
Gerencia de la calidad
Normalizacion
658.516 / B685B