Vista normal Vista MARC Vista ISBD

Tennant, Geoff

Six sigma SPC and TQM in manufacturing and services - 140 páginas

The development of quality, cap.1 What is six sigma, cap.2 Understanding an organization, cap.3 Understanding the customer, cap.4 The vision and benefit of six sigma, cap.5 Implementing six sigma in practice, cap.6 Looking to the future, cap.7

ISBN: 0-566-08374-4

Subjects--Topical Terms:
Administracion de la produccion - metodos estadisticos
Calidad total
Control de calidad - metodos estadisticos
Control estadistico de la calidad
Servicio al cliente

Dewey Class. No.: 658.562 / T355s