TY  - GEN
AU  - Gitlow,Howard
AU  - Oppenheim,Alan
AU  - Oppenheim,Rosa
TI  - Quality management
SN  - 0-256-10665-7
U1  - 658.516 / G475Q 
PY  - 1995///
CY  - Boston
PB  - Mcgraw-Hill
KW  - Control de calidad
KW  - Gerencia de calidad
KW  - Normalizacion
N1  - Attribute control charts, cap.6; Basic probability and statistics, cap.4; Defining and documenting a process, cap.3; Demings 14 points and the reduction of variation, cap.14; Diagnosing a process, cap.9; Fundamentals of quality, cap.1; Fundamentals of statistical studies, cap.2; Inspection policy, cap.13; Out of control patterns, cap.9; Process capability and improvement studies, cap.11; Some current thinking about statistical studies and practice, cap.15; Specifications, cap.10; Stabilizing and improving a process with control charts, cap.5; Taguchi methods, quality improvement in product and process design, cap.12; Variables control charts, cap.7
ER  -