TY - GEN AU - Harrington,H.James TI - Poor-quality cost SN - 0-8247-7743-3 U1 - 658.562 / H17P PY - 1987/// CY - New York PB - Asqc Quality Press KW - Control de calidad - costos KW - Costos de calidad KW - Costos de produccion KW - Productos comerciales - defectos - costos N1 - Advantages of a poor-quality cost system, cap.8; Direct poor-quality cost analysis, cap.4; Direct poor-quality cost curves, cap.3; Indirect poor-quality cost, cap.7; Starting a poor-quality cost system, cap.5; Understanding direct poor-qualityt cost, cap.2; White-collar poor-quality costs, cap.6; Why poor-quality cost, cap.1 ER -