Kaplan, Robert S. <br/><br/>
The balanced scorecard   translating strategy into action 

 - 322 páginas 
 -  Papel 
<br/><br/>Achieving strategic alignment: from top to bottom, cap.9 Customer perspective, cap.4 Feedback and the strategic learning process, cap.11 Financial perspective, cap.3 Implementing a balanced scorecard management program, cap.12 Internal business process perspective, cap.5 Learning and growth perspective, cap.6 Linking balanced scorecard measures to your strategy, cap.7 Measurement and management in the information age, cap.1 Structure and strategy, cap.8 Targets, resource allocation, initiatives and budgets, cap.10 Why does business need a balanced scorecard, cap.2 
<br/><br/><label>ISBN: </label>0-87584-651-3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Planeacion estrategica<br/>Produccion industrial
<br/><br/><label>Dewey Class. No.: </label>658.401 / K16B