Tennant, Geoff <br/><br/>
Six sigma  SPC and TQM in manufacturing and services 

 - 140 páginas 
<br/><br/>The development of quality, cap.1  What is six sigma, cap.2  Understanding an organization, cap.3  Understanding the customer, cap.4  The vision and benefit of six sigma, cap.5  Implementing six sigma in practice, cap.6  Looking to the future, cap.7 
<br/><br/><label>ISBN: </label>0-566-08374-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administracion de la produccion - metodos estadisticos<br/>Calidad total<br/>Control de calidad - metodos estadisticos<br/>Control estadistico de la calidad<br/>Servicio al cliente
<br/><br/><label>Dewey Class. No.: </label>658.562 / T355s