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Beyond total quality management

Por: Colaborador(es): New York : Mcgraw-Hill, 1994Descripción: 817 páginasTipo de contenido:
  • texto
Tipo de medio:
  • no mediado
Tipo de soporte:
  • volumen
ISBN:
  • 0-07-006678-7
Tema(s): Clasificación CDD:
  • 658.516 / B685B
Contenidos:
Concepts of custpmer value, cap.5
Cultural change and organizational learning, cap.12
Global competitiveness and the emerging paradigm, cap.1
Management role responsibilities, cap.4
Measuring customer value, cap.7
Organizational culture and para digm shift, cap.3
Organizing to improve systems, cap.8
Strategic linkage of operations through employes involvement, cap.11
Strategic management and the emerging paradigm, cap.6
Tqm and the foundation of the emerging paradigm, cap.2
Variation understanding causes, cap.10
Variation, interpreting its meaning, cap.9
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Concepts of custpmer value, cap.5

Cultural change and organizational learning, cap.12

Global competitiveness and the emerging paradigm, cap.1

Management role responsibilities, cap.4

Measuring customer value, cap.7

Organizational culture and para digm shift, cap.3

Organizing to improve systems, cap.8

Strategic linkage of operations through employes involvement, cap.11

Strategic management and the emerging paradigm, cap.6

Tqm and the foundation of the emerging paradigm, cap.2

Variation understanding causes, cap.10

Variation, interpreting its meaning, cap.9

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